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Ivy Residency
Policy Document

General Policy

  • Guests must present valid government-issued ID at check-in.
  • The hotel reserves the right to refuse accommodation without proper ID.
  • A safe and comfortable stay environment is maintained for all guests.

Check-in / Check-out

  • Check-in: 12:00 NOON
  • Check-out: 11:00 AM
  • Early check-in / late check-out subject to availability & charges.

Occupancy Policy

  • Room occupancy must not exceed the permitted limit.
  • Visitors are allowed only in public areas unless approved.

Payment Policy

  • Bookings must be fully or partially prepaid.
  • Payments are securely processed via authorized payment gateways.

Safety & Security

  • CCTV surveillance is active in common areas.
  • The hotel is not responsible for loss of personal belongings.

Prohibited Activities

  • No illegal activities, gambling, or hazardous materials.
  • Smoking is restricted to designated areas.

Damage & Misconduct

  • Guests are responsible for any damage caused by them or their visitors.
  • Management reserves the right to evict guests for misconduct.